Nowadays I think we accept poor customer service too easily so I think good customer service should be highlighted. I was in Lakeland in Worcester at the beginning of the week (not my usual haunt I might add) with a friend. We were greeted as we walked in and we had a look around trying to find what he wanted - not finding it we asked a member of staff who led the way to the ground floor and straight to product he was after. Perfect customer service.
So if you're looking for kitchenware you know where to go!
Thursday 10 April 2008
In Praise Of #2: Lakeland's Customer Service
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